Frozen Anna And Elsa Plush Doll Toys

(61 reviews)
US $20.49
US $23.49
(%)
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  • Item Type: Stuffed & Plush Toys
  • Height: 40 cm / 50 cm
  • Material: Cotton
  • Filling: PP Cotton
  • Features: Disney Frozen Plush Toys, Stuffed Plush Toys, Disney Toys, Kawaii Stuffed Toys, Elsa Plush Doll, Anna Plush Doll, Frozen Dolls

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of edollshop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://edollshop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Write a Review
Verified Buyer
R***i
11 Mar 2019 03:11

Nice doll. Arrived in 3 weeks.

Verified Buyer
L***l
4 Mar 2019 07:07

Delivery Time 1 week, super! Quality not optimal, but that's to be expected for that price. Our daughter will get them at the end of the month for her birthday and there will undoubtedly be very delighted with it!

Verified Buyer
P***a
28 Feb 2019 00:17

Very nice dolls

Verified Buyer
G***i
5 Feb 2019 14:55

Beautiful… Great store highly recommend…

Verified Buyer
Customer
4 Feb 2019 03:03

Super

Verified Buyer
S***c
4 Feb 2019 02:11

fast delivery, super

Verified Buyer
G***o
23 Jan 2019 20:54

Excellent my daughter is mad she

Verified Buyer
Customer
23 Jan 2019 06:36

Are very nice have differences with each other But are minimal details by at least for my

Verified Buyer
A***a
22 Jan 2019 18:11

my girl loves it!

Verified Buyer
E***i
21 Jan 2019 08:36

Very cute

Verified Buyer
M***a
14 Jan 2019 08:59

ok

Verified Buyer
A***.
10 Jan 2019 06:31

The doll is nicely truth, is large and eye-catching

Verified Buyer
B***z
7 Jan 2019 12:11

all is good, thank you greetings, however u should choose shipment under 40 days! the item came after 57days

Verified Buyer
S***z
23 Dec 2018 10:47

Beautiful same q in the picture i love

Verified Buyer
B***y
23 Dec 2018 03:11

ok

Verified Buyer
S***t
22 Dec 2018 00:10

Not bad but a liitle bit thin and soft when i compare to licenced one.

Verified Buyer
D***s
21 Dec 2018 14:51

A leg longer than other

Verified Buyer
A***a
20 Dec 2018 04:14

Perfect, great store, arrived in 11 days.

Verified Buyer
P***x
19 Dec 2018 00:20

I think dolls are less pretty than I expected. Not all materials used are soft.

Verified Buyer
E***t
18 Dec 2018 12:21

super daughter love it

Verified Buyer
C***a
8 Dec 2018 12:29

Parfait

Verified Buyer
E***t
6 Dec 2018 22:15

very beautiful, daughter love it

Verified Buyer
O***n
6 Dec 2018 14:43

not arrived. refund not completed

Verified Buyer
D***a
5 Dec 2018 22:00

Fast delivery and excellent quality. I recommend.

Verified Buyer
A***k
30 Nov 2018 03:44

Good product!

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